ISED Canadian Representative Service



TianHeng Consulting Inc, located in Ottawa, Canada, provides ISED Canadian Representative services for clients outside Canada requiring a Canadian Representative for ISED Certification purposes. This is in accordance with Canada RSP-100 or DC-01 requirements. Our IC Company Number is 11802A.

We will provide a signed Letter of Attestation to our clients as part of their IC submissions package. After the IC certificate is granted we will work on behalf of our clients and ensure that the enquiries or audit sample requests made by ISED Canada will be responded to in accordance with the ISED Canada requirements in a timely and professional manner.

RSP-100, Issue 12

4.1 Canadian Representative

A Canadian representative is required when the applicant’s company address is not within Canada. The applicant shall provide a signed Application and Agreement for Certification Services (see form A) in which the details of the company representative in Canada shall be clearly identified.

The Canadian representative shall be responsible for responding to all enquiries from ISED regarding the certified product(s), including providing audit samples at no charge to ISED. The applicant shall have a valid Application and Agreement for Certification Services for as long as the certified product is offered on the Canadian market.


DC-01, Issue 7

6. Required Canadian Representative

A Canadian representative is required when the applicant’s company address is not within Canada. The applicant shall provide a signed Declaration of conformity (DoC) and registration of terminal products (annex A) in which the details of the company representative in Canada shall be clearly identified.

The Canadian representative shall be responsible for responding to all enquiries from ISED regarding the registered terminal equipment(s), including providing audit samples at no charge to ISED. The applicant shall have a valid Declaration of conformity (DoC) and registration of terminal products for as long as the terminal equipment registered with ISED is offered on the Canadian market.

Service Plans and Pricing

1. Canadian ISED Representative — Single IC ID
Single IC ID — 1 year: USD 199
Single IC ID — 3 years: USD 399
Single IC ID — 5 years: USD 599

Note:
A single IC ID may include multiple models, provided that all models are covered under the same ISED certification, same applicant, and same representative letter.

2. Canadian ISED Representative Package
Package Price
Up to 5 IC IDs — USD 1,499
Up to 10 IC IDs — USD 2,499
Up to 20 IC IDs — USD 4,499

Package terms:
Each package includes Canadian Representative service for the selected number of IC IDs. Each IC ID receives 5 years of representative coverage from the date the representative letter is issued. Unused IC ID credits must be activated within the applicable activation period.

Package Activation Period
5 IC IDs: 2 years from purchase
10 IC IDs: 3 years from purchase
20 IC IDs: 3 years from purchase

Information we need from you:

  • Applicant company name and address
  • ISED Company Number
  • Contact person name, email, and phone number
  • Product name and model information
  • IC ID and HVIN

FAQ

  1. ISED Company Number
    This is a 5 digit number “3xxxx” that ISED assigns to your company. If your company does not have it yet, please go to the following webpage to apply:
    https://sms-sgs.ic.gc.ca/registration/applicationWizard?
    Apply as “New Applicant” under ” Equipment Certification and Terminal Registration “. Proceed step by step and submit the application. Normally you will get the company number within one week.
  2. ISED Certification Number
    This number is defined by yourself. The Certification Number is in the format of XXXXX-YYYYYYYYYYY. The first part XXXXX is your company number which you will get from step 1. The second part YYYYYYYYYYY is a number defined by you. It has to be A-Z and 0-9 only, 11 digits maximum. For your information, a lot of people just choose to use the product model number as the second part of the Certification Number.
  3. HVIN
    The HVIN is just your product model number. So you should have it already.

Contact