Who we are
TianHeng Consulting Inc., headquartered in Ottawa, Canada, is a regulatory compliance consulting company focusing on China approvals. Our website address is: https://www.tianhengconsulting.com.
The purpose of this policy is to inform our clients with regard to the collection and use of personally identifiable information. The following is not intended and should not be interpreted as a contract of any nature, either stated or implied.
How we collect information about you
When you discuss with us about possible projects, we collect the project information and product information that you provided.
If you contact us by email, we collect your email address, your name, your telephone number, and your address if applicable.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How we use the personal information we collect
The information we collect is used by us to contact our clients to work on the projects. We may use your personal information to:
- provide the services and customer support you request;
- resolve disputes and troubleshoot problems;
- customize, measure, and improve our services.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Project information may be sent to the testing laboratories and approvals agencies in order to complete the projects.
Visitor comments may be checked through an automated spam detection service.
TianHeng Consulting Inc.
130 Terence Matthews Cres., Suite C2
Kanata, ON K2M 0J1