TIANHENG Translations


Privacy Policy

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Privacy Policy




The purpose of this policy is to inform our clients with regard to the collection and use of personally identifiable information. The following is not intended and should not be interpreted as a contract of any nature, either stated or implied.


How we collect information about you

1) When you submit the on-line Quote Request Form, we collect the project information and contact information that you provided.


2) If you contact us by email, we collect your email address, your name, your telephone number, and your address if applicable.


3) When you make payments we collect your payment information (e.g. credit card number and billing address you link to your PayPal account. )


How we use the personal information we collect

The information we collect is used by us to contact our clients to work on the translation projects. We may use your personal information to:

  • provide the services and customer support you request;

  • process transactions and send notices about your transactions

  • resolve disputes and troubleshoot problems;

  • customize, measure, and improve our services.

Payment Security  

When you use our on-line payment system we redirect you to the secure PayPal server.


Information Security

We do not sell or rent our clients' information to any outside company or organization. We endeavor to ensure that we collect only the minimum amount of information needed.


Limiting employee access to information

Our director limits employee access to project information to only those employees who need access in order to perform their assigned duties. The director is instructed to enforce with its staff their responsibilities in protecting clients' information.


Contact Us

If you feel that we are not following the stated privacy policy, you may contact us by phone or by email.







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